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Wilson Boards

Privacy policy


Privacy Policy

Your Data, Respected and Protected.
At Wilson Boards, we take the privacy and security of our community just as seriously as the craftsmanship of our fingerboards. This Privacy Policy outlines how your personal information is collected, used, and protected when you visit or make a purchase from our storefront.

1. Information We Collect
When you make a purchase or attempt to make a purchase through our store, we collect specific information necessary to fulfill your order. This includes:

  • Fulfillment Data: Your name, shipping address, billing address, and email address.
  • Payment Information: We do not see, collect, or store your credit card numbers or highly sensitive financial data. All transactions are securely encrypted and processed directly through our certified third-party payment gateways (Stripe/PayPal/Apple Pay).

2. How We Use Your Information
We use the order information we collect strictly to execute our business operations, which includes:

  • Fulfilling and shipping your hardware drops (including passing your address to our shipping carrier to print USPS labels).
  • Communicating with you regarding your order status, tracking telemetry, or customer support inquiries.
  • Screening our orders for potential risk or fraud to protect our ledger.

3. Third-Party Service Providers
We only share your data with the essential third-party platforms that make our operations possible:

  • Big Cartel: Our storefront is hosted on Big Cartel, which provides the online e-commerce platform that allows us to sell our products to you.
  • Shipping Partners: We share your name and shipping address securely with our label generation software (Shippo) and our carrier (USPS) strictly to deliver your package.
  • Wilson Boards will never sell, rent, or trade your personal information to outside marketing agencies or third parties.

4. Data Retention
When you place an order through our store, we will maintain your Order Information for our internal tax, accounting, and inventory ledgers unless and until you ask us to delete this information.

5. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to request the deletion of your customer data, please contact us via email at
wilsonboardsofficial@gmail.com




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